Order Manager

SKU
ordermanager
In stock
$145
$145

ESSENTIAL $145
Edit Order Information
Custom Order Creation Process
Change Payment & Shipping Methods
Multi-Warehouse Inventory
PRO $245
Edit Order Information
Custom Order Creation Process
Change Payment & Shipping Methods
Multi-Warehouse Inventory
Authorize.Net CIM
PRODUCT Q&A
Have a question about this product? Post a question below or review questions submitted by other merchants.
Powered by IWD
Can you confirm if I can use your order manager extension with magento v2 - thank you
 Asked
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 Guest
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I have question about Archive function. When I Archive orders, 1. where does it saved? and 2. can i export those data? 3. if i delete Order in order table, is Archived order data also deleted?
 Asked
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 Guest
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A:
Hi Diny, these are excellent questions about this functionality within the Order Manager. Please see the following: 1. Archived orders, invoices, credit memos and shipments are available under Sales -> Archived Sales menu. 2. Yes, archived information can be exported as CSV or Excel XML file. 3. Archived orders will not be available in the Sales -> Orders grid so there won't be an option to do this.
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I found a bug in this extn. (at admin Order edit page) While removing CONFIGURABLE product from Order, it does NOT decrease that much quantity from stock. I'm using 1.8.7.0
 Asked
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 Guest
3
votes
A:
Hi Anil, thanks for reaching out to us with this information. We have been unsuccessful in trying to reproduce this issue. Our support team will contact you directly to see if this might be a bug in our solution or if this is a conflict with another extension in your store.
  Answered
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C:
Anil, the latest version of the Order Manager is 1.8.7 - we will contact you directly to explore the issue further and work towards the resolution.
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C:
I think, the code is updated at demo. What's the current version in demo ? I've installed 1.8.7.0 version in FRESH Magento But the same issue exists
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Will this extension work with Community 1.9.3.2
 Asked
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 Guest
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votes
A:
Hi, Hall! Order Manager extension is compatible with Magento CE 1.9.3.2.
  Answered
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Hi there, Edit Payment Method doesn't seem to work, when I press the Edit link in Order Admin, it's spinning forever. Module version is 1.8.2.0 Could you please check?
 Asked
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 Guest
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A:
Hi! It might be a conflict with one of your custom payment methods. Please try to turn off such payments and check if it helps. Also please enable developer mode and displaying errors. That should give you idea what causes the problem.
  Answered
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Does this support eWay gateway
 Asked
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 Guest
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votes
A:
Hi, Steven! Order Manager doesn't support reauthorization for eWay.
  Answered
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C:
You may post a feature request. Also, if that is urgent, we may be able to customize it for you. That will require some paid support time at $125 per hour. Please contact us directly via contact form if you are interested.
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C:
How could it be added? as your one-page checkout also does not support eWay.
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Your 'Manage Inventory in Multiple Warehouses' feature, I need to be able to import this data, via CSV file or an API connection, is this a feature you're looking to add?
 Asked
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 Guest
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A:
Hi, Karl! Yes. We plan to add this feature in the next update.
  Answered
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C:
Richard, importing inventory via a CSV file is still on our roadmap. We hope to tackle this in the near future.
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C:
Has this functionality already been created?
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It's possible edit an order without creating a new one?
 Asked
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 Guest
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votes
A:
Hi, Alessandro! Yes. It is one of the main features of Order Manager: it gives you a possibility to edit an order without creating a new one.
  Answered
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Any way to edit / set columns width?
 Asked
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 Guest
0
votes
A:
HI, Mario! Sorry to say, but Order Manager does not allow to configure the columns width in the admin panel. However you can do it via the code - in the method prepareGridColumns in the class IWD_OrderManager_Model_Order_Grid that can be found in the file IWD\OrderManager\Model\Order\Grid.php.
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money back guarantee
 Asked
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 Guest
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votes
A:
Hi, Darshak! IWD provides a 15 day money back guarantee should you not find our product satisfactory. Please note that installation paid support are not refundable. Also please refer to Terms and Conditions in order to get more information.
  Answered
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 Guest
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What about GiftWrap option edit ?
 Asked
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 Guest
0
votes
A:
Hi, Anil! At the moment there is no ability to edit gift options except the gift message, however I have added your request to our feature roadmap so you will be notified should we integrate ability to edit gift options. Have a nice day!
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Hi there, I search such extension than i can adjust a unique invoice number. In Hungary Magento billing system arent legal. We use other billing software. ..but we would like to illustrate such invoice in our webstore which number is same like the orginal invoice number. Invoice number in our magento store will be not continued. For example: 1st order's invoice number is 2017/00001, 2nd order invoice number 2017/00005. Can I edit invoice number each invoices?
 Asked
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 Guest
0
votes
A:
Hi Charlies, our Order Manager for Magento 1 allows you to edit invoice numbers. You may check if it works properly for you on our demo site.
  Answered
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Edit Payment Method doesn't seem to work, when I press the Edit link, it's spinning forever. I tried it on your demo site. Please check!!
 Asked
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 Guest
0
votes
A:
Hi Alex, Thank you for the feedback, the issue is fixed, you can use the demo now.
  Answered
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I have a requirement where a user submits an order which is followed by me manually calculating and updating the freight costs. Once updated on the order, the user needs to be notified of this so that they can finish the checkout process. Is this possible with this extension?
 Asked
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 Guest
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A:
Hi Njrealdeal, with Order Manager you can edit an order's shipping method and select to notify the customer of the change. However, this change can only be made after the customer has finished the checkout process and placed an order. Then the order will appear in your Magento admin panel and you will be able to modify the order's shipping information and notify the customer of the updated amount.
  Answered
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 Guest
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C:
Edward, the closest you could do with our solution is to activate Free Shipping method and rename it to something like Freight Shipping, then once the order is placed you can enter the shipping amount manually and send this order change to the customer for approval - in which case they will receive an email with the requested change and they can approve the order change.
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C:
Got it but our requirement is that we do not want to charge/authorize the payment at the initial checkout page (transparent to the end-user); Once freight is calculated and we update the pending order in the extension backend, we want to notify the customer and have him/her do a final checkout through the site; Is the process that I am describing supported?
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Can we assign a stock source to a website only ? Imagine I have website A and B with stock A and B. Orders on website A must decrement stock A by default without operation of assignment.
 Asked
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 Guest
2
votes
A:
Hi Max, unfortunately this can not be done at this time. Thank you for your question and feedback. Perhaps this is something we can consider in the future.
  Answered
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Any way to flag orders when the shipping and billing addresses are different?
 Asked
 · 
 Guest
2
votes
A:
Hi Kyle, unfortunately Order Manager does not offer this feature. But thank you for the suggestion, perhaps this could be implemented in the future.
  Answered
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Hello - I am looking into a workflow that would allow a customer a window of time to make order edits. My customer service team is faced with recalling shipments and manually placing new order for customers. Does your tool allow a customer to make the same changes to their order before it ships? I imagine the workflow being that a "pending processing" status exists for 30 minutes after an order is placed, allowing a customer to catch an item or address mistake and make a correction before the order status changes to "at warehouse" closing the opportunity for make further edits.
 Asked
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 Guest
0
votes
A:
Hi Blake, unfortunately Order Manager does not allow customers to make changes to their orders. However, it does allow admin to edit an existing order at any time without creating a new order. Thanks for your question.
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Are all of the features listed above included with "Manage Order"? i.e. Authorize.Net CIM and Paypal Re-Authorize payments. It looks like Authorize.Net CIM would be a separate extension to purchase?
 Asked
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 Guest
0
votes
A:
Hi Betty, if you increased an order's amount after editing then you can automatically re-authorize the order's payment with Authorize.Net and PayPal Payflow Pro. We offer a separate extension called Authorize.Net CIM that is compatible with our Order Manager solution. If both are used on your store then after increasing an order's amount, the CIM extension will only authorize the difference between the original order amount and the new amount. For example, if the order was $100 and increased to $125 then the customer will see an authorization on their credit card for $100 and $25. Without the CIM extension, the customer would see two authorizations: $100 and $125 (the original authorization of $100 will be canceled. Time to cancel this authorization depends on the customer's bank).
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INVOICE DATE change
 Asked
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 Guest
0
votes
A:
Hi Tomek, in Order Manager you are able to adjust the Invoice's date and Order's date in one step. Is this what you are looking to achieve?
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C:
yes. thanks! this is what I was looking for instead of changing db directly. that could crash the store :)
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Once an order becomes archived, should it still appear in 'Orders' inside the customer's account when viewed either by the customer or by our admins?
 Asked
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 Guest
0
votes
A:
Hi James, once an order has been archived it will only appear in the Sales -> Archive Sales table. Customer's that log into their account will not be able to review archived orders in their account.
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Requested Features
Want to request a new feature for this product? We are continually improving this product and value your feedback. Review requested features and vote for the ones that matter to you.
  • In review
  • Completed
Requested 1 month ago  Verified Buyer
1
votevotes
Requested 3 months ago  Guest
We used cart2quote for a year and it was horrendous. This combination of your extension and this feature would fully replace all of our needs in a quote system: edit prices, send to customer for direct checkout, track
0
votevotes
Requested 3 months ago  Verified Buyer
Many times users makes guest order, some uses similar email accounts, or wrong letter etc. It would be great to assign guest order to customer account. And 2nd feature merge two customer accounts and its orders etc
2
votevotes
Requested 4 months ago  Verified Buyer
Many stores uses 3rd party tools to import stocks from xml, csv or via API. Please tune multistock fields in db to be importable - just like any other normal product attributes are importable - it will give option to be compatible with any importing tool.
Basically multiple stock QTY attribute should be just product attribute in db, and this will give option to import by any tool.
Example: widely used https://www.mag-manager.com/
Screenshot: http://prntscr.com/efgabr
3
votevotes
Requested 4 months ago  Verified Buyer
There 2 popups - for lables assignment and product detail popup - please allow close it by clickin outsite popup area. now its not UX friendly
1
votevotes
Reviews
40reviews
Powered by IWD
I bought this addon after testing one from "AheadGroups". The Ahead addon was almost completely useless. Tons of bugs and it even failed to calculate the totals wrong. This module from IWD, has so far seemed to be very good and stable and I'm happy i bought it. The only small drawback i found with it so far, is that the order grid becomes quite slow even if you disable most of the features. If you are like me and consider to buy either this addon or the one from Ahead, then do yourself a favor and choose this one :)
Reviewed 3 months ago Verified Buyer
Best order manager extension i worked with. Support fast, clear and correct. Keep up the good work iwd!
Reviewed 5 months ago Verified Buyer
The extension is pretty useful and support is very fast. Excellent work!
Reviewed 9 months ago Verified Buyer
This is the most advanced order manager I saw for Magento. IWD did great work and all my feature requests were added in latest 1.8.2.0 version. I asked about coupon code edit DONE, invoice edit date and number DONE (works great with Customer Order Numbers by Amasty). I asked about filtering actual vs archived on customer page DONE. Thank you for awesome support and very proactive customer development team
Reviewed 10 months ago Verified Buyer
Very good
Reviewed 12 months ago Guest