Order Manager

SKU
ordermanager
In stock
$145
$145

ESSENTIAL $145
Edit Order Information
Custom Order Creation Process
Change Payment & Shipping Methods
Multi-Warehouse Inventory
PRO $245
Edit Order Information
Custom Order Creation Process
Change Payment & Shipping Methods
Multi-Warehouse Inventory
Authorize.Net CIM
PRODUCT Q&A
Have a question about this product? Post a question below or review questions submitted by other merchants.
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Can you add any changelog to the site or My account area? I'd like to order upate but I dont know if its worth it
 Asked
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 Guest
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Is it possible to add on to/edit an existing order without recapturing the customers payment details when using the Sale payment method?
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 Guest
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A:
Hi Adam, our Order Manager does provide the ability to modify the payment methods for an order without having to recapture payment.
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 Guest
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I can't download the extension and I'm trying since yesterday to contact with us. Can you hep us? I hope your answer. Thank you.
 Asked
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 Guest
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Do you have any information about a problem that on customer page, view and reorder link doesn't work anymore with last version ?
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 Guest
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A:
Hi Tual, apologies for the delay on our end. We have confirmed that this is an issue in the extension and will get this resolved in the near future. Thank you for reporting this to us!
  Answered
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 Guest
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i have installed order manager extension in magento but after installation multiple addres place order not working i have debug the code and found that its conflicting with order manager extension, so can you give solution about how solve this problem..?? please give me solution as soon as possible. any help would be appreciated Thank you
 Asked
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 Guest
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A:
Hi Nik, sorry to hear you are having issues after installation. We will contact you directly to assist further.
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Can you confirm if I can use your order manager extension with magento v2 - thank you
 Asked
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 Guest
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A:
Hi Caroline, apologies on the delayed response from us. We do have a Magento 2 Order Manager extension that you can review and purchase here: https://www.iwdagency.com/extensions/magento-2-edit-order-manager.html If you have the Magento 1 version then this will not work on Magento 2.
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 Guest
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I have question about Archive function. When I Archive orders, 1. where does it saved? and 2. can i export those data? 3. if i delete Order in order table, is Archived order data also deleted?
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 Guest
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A:
Hi Diny, these are excellent questions about this functionality within the Order Manager. Please see the following: 1. Archived orders, invoices, credit memos and shipments are available under Sales -> Archived Sales menu. 2. Yes, archived information can be exported as CSV or Excel XML file. 3. Archived orders will not be available in the Sales -> Orders grid so there won't be an option to do this.
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 Guest
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I found a bug in this extn. (at admin Order edit page) While removing CONFIGURABLE product from Order, it does NOT decrease that much quantity from stock. I'm using 1.8.7.0
 Asked
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 Guest
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A:
Hi Anil, thanks for reaching out to us with this information. We have been unsuccessful in trying to reproduce this issue. Our support team will contact you directly to see if this might be a bug in our solution or if this is a conflict with another extension in your store.
  Answered
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 Guest
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C:
Haven't you checked this video yet https://www.screencast.com/t/hOOFe2R8 ?? It's posted 2 months ago. Check my below comments. Also, I checked your admin demo again today BUT same issue. Can you PLEASE fix this ASAP ??
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Anil, we were not able to reproduce this issue. If you have recently experienced it and could provide more insight into our team then this will help us.
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C:
Has this been solved?
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 Guest
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C:
Hi. Has this been solved? I use 1.7 on Magento 1.9, and the stock is not syncing.
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 Guest
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C:
So I'm back with proof. Please check this video : https://www.screencast.com/t/hOOFe2R8 It shows how to reproduce this issue... Can you please check this ???
  Commented
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C:
Anil, the latest version of the Order Manager is 1.8.7 - we will contact you directly to explore the issue further and work towards the resolution.
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C:
I think, the code is updated at demo. What's the current version in demo ? I've installed 1.8.7.0 version in FRESH Magento But the same issue exists
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Will this extension work with Community 1.9.3.2
 Asked
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 Guest
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A:
Hi, Hall! Order Manager extension is compatible with Magento CE 1.9.3.2.
  Answered
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 Guest
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Hi there, Edit Payment Method doesn't seem to work, when I press the Edit link in Order Admin, it's spinning forever. Module version is 1.8.2.0 Could you please check?
 Asked
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 Guest
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A:
Hi! It might be a conflict with one of your custom payment methods. Please try to turn off such payments and check if it helps. Also please enable developer mode and displaying errors. That should give you idea what causes the problem.
  Answered
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Does this support eWay gateway
 Asked
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 Guest
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A:
Hi, Steven! Order Manager doesn't support reauthorization for eWay.
  Answered
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C:
You may post a feature request. Also, if that is urgent, we may be able to customize it for you. That will require some paid support time at $125 per hour. Please contact us directly via contact form if you are interested.
  Commented
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 Guest
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C:
How could it be added? as your one-page checkout also does not support eWay.
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Your 'Manage Inventory in Multiple Warehouses' feature, I need to be able to import this data, via CSV file or an API connection, is this a feature you're looking to add?
 Asked
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 Guest
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A:
Hi, Karl! Yes. We plan to add this feature in the next update.
  Answered
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C:
Richard, importing inventory via a CSV file is still on our roadmap. We hope to tackle this in the near future.
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C:
Has this functionality already been created?
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It's possible edit an order without creating a new one?
 Asked
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 Guest
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A:
Hi, Alessandro! Yes. It is one of the main features of Order Manager: it gives you a possibility to edit an order without creating a new one.
  Answered
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Any way to edit / set columns width?
 Asked
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 Guest
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A:
HI, Mario! Sorry to say, but Order Manager does not allow to configure the columns width in the admin panel. However you can do it via the code - in the method prepareGridColumns in the class IWD_OrderManager_Model_Order_Grid that can be found in the file IWD\OrderManager\Model\Order\Grid.php.
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money back guarantee
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 Guest
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votes
A:
Hi, Darshak! IWD provides a 15 day money back guarantee should you not find our product satisfactory. Please note that installation paid support are not refundable. Also please refer to Terms and Conditions in order to get more information.
  Answered
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 Guest
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What about GiftWrap option edit ?
 Asked
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 Guest
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A:
Hi, Anil! At the moment there is no ability to edit gift options except the gift message, however I have added your request to our feature roadmap so you will be notified should we integrate ability to edit gift options. Have a nice day!
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 Guest
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Hi there, I search such extension than i can adjust a unique invoice number. In Hungary Magento billing system arent legal. We use other billing software. ..but we would like to illustrate such invoice in our webstore which number is same like the orginal invoice number. Invoice number in our magento store will be not continued. For example: 1st order's invoice number is 2017/00001, 2nd order invoice number 2017/00005. Can I edit invoice number each invoices?
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 Guest
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A:
Hi Charlies, our Order Manager for Magento 1 allows you to edit invoice numbers. You may check if it works properly for you on our demo site.
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Edit Payment Method doesn't seem to work, when I press the Edit link, it's spinning forever. I tried it on your demo site. Please check!!
 Asked
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 Guest
0
votes
A:
Hi Alex, Thank you for the feedback, the issue is fixed, you can use the demo now.
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I have a requirement where a user submits an order which is followed by me manually calculating and updating the freight costs. Once updated on the order, the user needs to be notified of this so that they can finish the checkout process. Is this possible with this extension?
 Asked
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 Guest
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A:
Hi Njrealdeal, with Order Manager you can edit an order's shipping method and select to notify the customer of the change. However, this change can only be made after the customer has finished the checkout process and placed an order. Then the order will appear in your Magento admin panel and you will be able to modify the order's shipping information and notify the customer of the updated amount.
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C:
Edward, the closest you could do with our solution is to activate Free Shipping method and rename it to something like Freight Shipping, then once the order is placed you can enter the shipping amount manually and send this order change to the customer for approval - in which case they will receive an email with the requested change and they can approve the order change.
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C:
Got it but our requirement is that we do not want to charge/authorize the payment at the initial checkout page (transparent to the end-user); Once freight is calculated and we update the pending order in the extension backend, we want to notify the customer and have him/her do a final checkout through the site; Is the process that I am describing supported?
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Can we assign a stock source to a website only ? Imagine I have website A and B with stock A and B. Orders on website A must decrement stock A by default without operation of assignment.
 Asked
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 Guest
2
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A:
Hi Max, unfortunately this can not be done at this time. Thank you for your question and feedback. Perhaps this is something we can consider in the future.
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Requested Features
Want to request a new feature for this product? We are continually improving this product and value your feedback. Review requested features and vote for the ones that matter to you.
  • In review
  • Completed
Requested 3 months ago  Verified Buyer
There are some One Step Checkout like TM FIRECHECOUT which gives option to add order comment that is placed in order table. It would be great to allow us to map this customer's orde comment field from database with customers note field - and show it right way on orders grid. There are very important notices from customers which are not visible on grid like delivery hour request etc.
Would be great to add compatibility with most known one step checkout extensions on market, or give option to store admin to map this field from order table field by himselft (more flexibility)
1
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C:
Thank your for this request! We'll review this functionality with our team for future updates.
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Requested 3 months ago  Verified Buyer
Since changing options on main grid takes time (SQL qurries), and filtering can help, it would be great to have 2nd order grid - that can be easily switchable with main. This 2nd filtering should have own save state - so for example I can filter down only last 50 Canceled orders from users that paid with Paypal. It will drastically improve order maintenance. Example 2: 2nd grid only with completed orders - so I can send them mass notification about Review and change state to Complete-Review.
1
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Requested 3 months ago  Verified Buyer
There is really painy lack of Resend Order email in the dropdown. This is very important action for mass actions. Also Reorder button should be added in the dropdown. Thanks
1
votevotes
C:
Thank your for your request and support for Order Manager! We'll review this with our team for future updates.
Commented   Admin
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Requested 4 months ago  Verified Buyer
2
votevotes
Requested 6 months ago  Guest
We used cart2quote for a year and it was horrendous. This combination of your extension and this feature would fully replace all of our needs in a quote system: edit prices, send to customer for direct checkout, track
0
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Reviews
42reviews
Powered by IWD
Great product, fixes some must need things in Magento
Reviewed 3 months ago Verified Buyer
great
Reviewed 3 months ago Verified Buyer
I bought this addon after testing one from "AheadGroups". The Ahead addon was almost completely useless. Tons of bugs and it even failed to calculate the totals wrong. This module from IWD, has so far seemed to be very good and stable and I'm happy i bought it. The only small drawback i found with it so far, is that the order grid becomes quite slow even if you disable most of the features. If you are like me and consider to buy either this addon or the one from Ahead, then do yourself a favor and choose this one :)
Reviewed 6 months ago Verified Buyer
Best order manager extension i worked with. Support fast, clear and correct. Keep up the good work iwd!
Reviewed 8 months ago Verified Buyer
The extension is pretty useful and support is very fast. Excellent work!
Reviewed 1 year ago Verified Buyer