Magento maintenance that keeps the store current without the downtime.
A Magento store does not stay healthy on its own. Versions fall behind, security patches pile up, extensions drift, and the page that was fast at launch slows to a crawl. We are a senior team of Adobe-certified engineers who handle upgrades, patches, uptime, and monitoring on a predictable cadence, so your store stays current, secure, and fast while it keeps selling.
When falling behind on versions has become a standing risk.
Stores get into trouble the same way every time: an upgrade nobody wanted to risk, security patches left for later, extensions stuck on old versions, and a host nobody is watching until it goes down. Magento maintenance services exist to take that risk off your plate. We pair senior engineering with a steady, scheduled cadence, and as a working Magento agency we keep the store healthy while the rest of the business keeps moving.
Credentials & recognition.
Adobe Solution Partner
Shopify Plus Partner
BigCommerce Elite Partner
Salesforce Partner
Klaviyo Partner
We're here to help you win, plain and simple.
Same senior team from kickoff to launch and beyond. We do not outsource, we do not disappear after go-live, and we do not hand you off.
Across every phase. Discovery, build, launch, and growth, the same senior team stays with you.
See more winsUpgrades, security, and uptime handled by the same senior team.
Every plan is scoped to your store and your version, not a fixed package. The same Adobe-certified engineers handle the proactive work and the tickets, so nothing slips between the two. Most clients combine a few of these into one monthly scope, with our broader Magento support services sitting alongside the maintenance work, and the same people answering the phone every time.
Waiting for something to break, or keeping it from breaking at all.
Almost every Magento store is maintained one of two ways. The cheaper-looking option is reactive: nothing happens until a patch is overdue, a cron silently fails, or the store goes down on a sale day. The other is proactive managed support, where upgrades, security releases, uptime, and performance are handled on a schedule before they turn into an incident. The difference is not a feature list, it is whether you find out about problems from a monitoring alert or from an angry customer.
Work only starts once something is already wrong. Security patches sit unapplied until an audit or a breach forces the issue, version upgrades pile up until catching up is a project of its own, and nobody is watching response times or cron health between fires. It feels cheaper because you only pay when you call, but the real bill arrives as emergency dev hours and the orders you lose while the store is down or exposed.
- Known vulnerabilities left open between incidents
- Upgrades deferred until they become risky and expensive
- Downtime found by customers, not by monitoring
Maintenance runs on a cadence. Adobe security releases are tested on staging and applied as they drop, upgrades are rehearsed and shipped in planned windows, and uptime, error rates, and Core Web Vitals are watched around the clock so the cause is fixed before a slow page becomes a down store. Backups are tested, extensions are kept compatible, and ERP and payment integrations are checked as their APIs change. The store stays current, secure, and fast while it keeps selling.
- Patches and upgrades handled before they are urgent
- Issues caught by monitoring, not by lost revenue
- One senior team that already knows your codebase
Not sure which side your store is on? A Magento health check shows exactly where you stand on versions, patches, and performance, with a plain-language plan to get proactive.
Proof behind the partnership, not just a pitch.
A few of the stores our senior team has shipped, scaled, and stayed on to grow.
QC Supply
An enterprise Magento B2B rebuild with GroupBy search and Microsoft Dynamics ERP for a high-SKU distributor.
US Camera Pro
A Magento store for a camera and optics retailer, with M2E marketplace sync across channels.
Warner Press
A Magento store for a publisher, integrated with Sage ERP via Greytrix and PayFabric payments.
The same senior engineers who built it are the ones who keep it healthy.
Most maintenance goes wrong for one of two reasons: the work gets handed to a junior queue that does not know your store, or upgrades get put off until something breaks. By then you are paying for it twice, once in the emergency fix and again in the orders you lost while the store was down or exposed. We built our maintenance plans to do the opposite, with senior engineers, a steady cadence, and a store that never falls so far behind that catching up becomes a project of its own.
Upgrades without the downtime
We rehearse every Adobe Commerce upgrade on staging, run regression tests, and ship in a planned window. The version moves, your store keeps selling.
Adobe-certified, on patch day
Our engineers hold Adobe Commerce certifications and apply security releases the day they land, so your store is never the easy target on a known exploit.
Senior team, no junior bench
The same engineers who know your codebase do the maintenance. Your store is not where new hires learn Magento on the job.
We built it, so we keep it
Most clients move from a build straight onto a maintenance retainer. The people who shipped the store are the people who keep it healthy.
A clear path from first audit to a store that stays healthy.
Good maintenance is not reactive firefighting, it is a rhythm. We start by learning the store, fix what is urgent, then settle into a cadence you can plan around, with the same senior engineers every cycle and a backlog you can see.
Audit
We review your version, security posture, extensions, and performance, then document the risks and the backlog in plain language before anything changes.
Stabilize
We close the urgent gaps first: missing security patches, failing crons, broken backups, and the slow pages quietly costing you orders.
Maintain
A predictable cadence of patches, upgrades, monitoring, and fixes, with the same senior engineers and a shared backlog you can see.
Improve
Maintenance frees up room to grow. We fold performance work and small enhancements into the same retainer so the store keeps getting better.
What merchants ask before they put us on a maintenance retainer.
The questions we hear most before a retainer starts. If yours isn't here, just ask.
What does a Magento maintenance plan actually cover?
Version upgrades, Adobe security patches, uptime and performance monitoring, backups and disaster recovery, extension upkeep, integration and ERP health, and the steady stream of bug fixes and small enhancements a live store generates. It is the whole job of keeping a Magento or Adobe Commerce store healthy, handled by one senior team.
Can you upgrade our Magento store without taking it down?
Yes, and it is the core of what we do. We rehearse every upgrade on a staging copy, run regression tests against your critical paths, and deploy in a planned low-traffic window. Customers keep shopping while the version moves underneath them, and we have a tested rollback ready if anything looks wrong.
How quickly do you apply Adobe security patches?
We track Adobe Commerce security releases and apply them on a priority schedule, with critical patches handled as they drop rather than at the next monthly cycle. We test each patch on staging first so a security fix never breaks a working store.
We did not build with you. Can you still maintain our store?
Yes, and it is one of the most common ways clients start with us. We run a code, security, and architecture audit first, document what we find, and stabilize the urgent gaps before settling into a steady maintenance cadence. You do not have to have built with us to be maintained by us.
How do you price a Magento maintenance retainer?
Every plan is scoped to your store: the version you are on, your catalog and traffic, the integrations in play, and how much proactive work the codebase needs. You get a firm, itemized monthly scope on the first call, with no long sales cycle, so you know exactly what is covered before anything begins.
What is the difference between maintenance and your support services?
There is a lot of overlap, and most clients run them together. Our maintenance plans lean toward the proactive work that keeps a store healthy over time: upgrades, patches, monitoring, and performance. Our support services cover the day-to-day requests and incident response. The same senior team handles both, so nothing falls between the two.
Keep your Magento store current, secure, and fast.
Tell us what version you are on and where the store hurts. We will come back within one business day with a real plan, a real cadence, and a clear scope.