Downtime costs $5,600 per minute on average. We implement predictive monitoring to catch server issues and code conflicts before they take your site offline.
Hackers target outdated stores. We apply critical security patches within 24 hours of release to keep you PCI compliant and secure customer data.
Spaghetti code causes regression bugs. We enforce strict coding standards and Git workflows to ensure new features don't break existing functionality.
Stop fighting for agency attention. You get a dedicated Project Manager and Technical Lead who know your code, your history, and your business goals.
VERSION UPGRADES
Staying on the latest version of Adobe Commerce is non-negotiable for security. We handle complex upgrades and data migrations seamlessly. See our Adobe Commerce Development expertise.
PERFORMANCE MONITORING
Slow sites bleed revenue. We provide ongoing New Relic monitoring and database tuning. If your site is sluggish, we deploy our Magento Speed Optimization protocols immediately.
CODE & SECURITY AUDITS
Inheriting a messy codebase? We start every support retainer with a Magento Code Audit to identify vulnerabilities, bad extensions, and core hacks that need fixing.
HYVÄ THEME MAINTENANCE
Already using Hyvä? We are experts in maintaining and extending this modern stack. If you haven't switched yet, ask us about Hyvä Theme Development for superior frontend performance.
INTEGRATION MANAGEMENT
We troubleshoot and maintain your vital connections. From custom APIs to our own Magento NetSuite Connector, we ensure data flows correctly between your ERP and store.
STRATEGIC ROADMAPPING
Support isn't just fixing bugs. We provide monthly eCommerce Consulting to help you plan new features, expansion into B2B, or UX improvements.
Your code is managed by our in-house, certified US/UK team. We don't risk your security or communication quality with offshore farms.
We adhere to guaranteed response times based on severity. Critical blockers (Site Down) are addressed immediately, 24/7/365.
We don't just "push code." We follow a rigorous CI/CD pipeline, ensuring that a fix for one bug doesn't create two new ones.
If your site becomes unmaintainable, we are honest about it. We can guide you through a Magento to Shopify Migration if the cost of support outweighs the value of the platform.
