[M2] Order Manager

SKU
M2_OM
In stock
$0.00
$0.00

FREE
Delete Orders
Edit Order Status
Update Customer, Shipping & Billing
PRO $600
Delete Orders
Edit Order Status
Update Customer, Shipping & Billing
Change Payment & Shipping Methods
Multi-Warehouse Inventory
Authorize.Net CIM
Magento Enterprise
Sales Representatives
PRO $25 /mo.
Delete Orders
Edit Order Status
Update Customer, Shipping & Billing
Change Payment & Shipping Methods
Multi-Warehouse Inventory
Authorize.Net CIM
Magento Enterprise
Sales Representatives
Free Upgrades
PRODUCT Q&A
Have a question about this product? Post a question below or review questions submitted by other merchants.
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will you be releasing an orders archive section for sales like your M1 version as this was very useful
 Asked
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 Guest
0
votes
A:
Hi, Maurizio! At the moment this feature is still being reviewed and we haven't an exact decision.
  Answered
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C:
I have already install another extension no need anymore.
  Commented
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Do you have an estimated release date for the reauthorization piece?
 Asked
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 Guest
1
votes
A:
Hi Jennifer, we do not have an exact release date for this feature but it should not take more than a month to implement. Thank you.
  Answered
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C:
Hi Matt and Jennifer, we are currently working on adding Athorize.net CIM now. We are projecting to have it completed by the end of November. The Authorize.net CIM integration will allow for reauthorization.
  Commented
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C:
Are you any closer to this release???
  Commented
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When do you plan to release an update that takes care of the 2.1 compilation errors?
 Asked
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 Guest
0
votes
A:
Hi Jen, an update will be released on Tuesday, September 27th that will correct the compilation errors.
  Answered
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Are any parts of this extension encrypted? If so, can a developer still make code customisations if necessary? Also, how can we add support for more payment methods for the payment re-authorisation after editing an order?
 Asked
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 Guest
0
votes
A:
Hi Robert. Two files in the extension are encrypted but they will not affect the ability to add new features. So, your developer can make code customizations if necessary. Adding more payment methods can take several hours depending on the payment method. If you'd like, our support team would be happy to review your needs.
  Answered
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is it possible to edit the order > products > custom options on an order?
 Asked
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 Guest
0
votes
A:
Hi Sean, yes you are able to modify custom options when editing the purchased products in an order, in addition to adding and removing products.
  Answered
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 Guest
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Why is the Magento 1 module a fixed price & Magento 2 you are trying to rip people off with a subscription model? There are other order editor extensions already available that do reauthorization and work very well.. If your module was not subscription based I would have probably tried it
 Asked
 · 
 Guest
9
votes
A:
IWD: Is this question 3 months ago correct? So you are saying that by paying a monthly subscription fee, you get to use (most, if not all) IWD extensions? And since this is a subscription based product, support should be provided at no extra charge as long as the customer is paying?
  Answered
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C:
Thank you for you reply. Will you ever consider of having a flat rate (rather than monthly charge). I did use the Magento 1 version, but I do not think there are enough functions on this extension to justify even $25/month (for community) for the long term. Or perhaps will you offer a longer term option such as 3 years for a discounted price?
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C:
Hi Jacque, currently only a few of our extensions are provided on a subscription basis. We provide the support for the paid versions of our extensions, but please note that free support does not include customizations or fixing issues with incompatible third-party extensions. These changes will require some additional payments.
  Commented
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A:
Hi Dave, we have adjusted our pricing for this solution to be a small monthly cost in order to better serve our customers. We will be releasing robust features for our solution on an ongoing basis in which paid users will have access to. For example, we will be including multi-inventory, custom order creation process, Authorize.Net CIM, Paypal re-authorization, and more as features for this product - all of which you will have access to for free with an account. You can achieve these features with multiple extensions on the marketplace but that will require you purchasing multiple solutions, integrating all the solutions together, and then maintaining your integration. Conversely, our solution will serve as a single source for your needs for a small monthly rate. Our new approach also eliminates the upgrade periods you wold have to maintain in order to have access to the latest releases of our product. There is a free version of our Order Manager that you are welcome to use.
  Answered
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C:
So exactly what extension is included with the monthly subscription? Is there a page that list all of them or? And is the Authorize.Net CIM released yet, if not, any ETA?
  Commented
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C:
Hi Jerry, some of the extensions we offer separately such as the Authorize.Net CIM and Settlement Report will be features included in the Order Manager. Our goal is to offer a single Order Management tool that solves prominent business needs instead of having multiple solutions. As we release more powerful features, our customers will be able to enjoy these features at no additional cost. Support will be included as well with a paid subscription; if you would like our support team to provide customizations specifically for your store then we can provide you with an estimate.
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C:
So you are saying that by paying a monthly subscription fee, you get to use (most, if not all) IWD extensions? And since this is a subscription based product, support should be provided at no extra charge as long as the customer is paying?
  Commented
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Will editing an order by adding a new product, or customizing the shipping cost, reauthorize the payment method?
 Asked
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 Guest
3
votes
A:
Hi Robert, these are very important features for the order editing process that we will release in the near future. Currently you can adjust the items that were ordered (qty and cost). In the next few releases we will include the options to add products to an order, edit the shipping methods, and reauthorize the payment information.
  Answered
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 Guest
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C:
Very important feature, to be able to reauthorize payment. Do you have an estimated release date?
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Requested Features
Want to request a new feature for this product? We are continually improving this product and value your feedback. Review requested features and vote for the ones that matter to you.
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0
votevotes
Requested 11 months ago  Guest
Would be great to have the ability to add custom order attribute fields (similar what can be added at the product level). You could then order level attributes, such as "Event Date" or "Delivery By". Would be great if could also be filterable on the sales order grid.
I currently use an extension by Amasty with these features but would prefer for an extension that would handle all of these features seamlessly, rather than being unsure whether the two extensions will always play nice together.
2
votevotes
Requested 1 year ago  Verified Buyer
Would be nice to have a return merchandise authorization (RMA) feature for this extension.
1
votevotes
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