What is SaaS ecommerce?
SaaS (software as a service) ecommerce platforms such as Shopify Plus and BigCommerce run your store for you. The platform handles hosting, security, uptime and upgrades, you pay a subscription, and you add features with apps. If you go this way, a Shopify Plus agency or BigCommerce agency can build and support the store.
What is open source ecommerce?
With an open source ecommerce platform such as Magento Open Source or Adobe Commerce, you get the full source code. You or your partner host it, and you can change how anything works, from pricing rules to checkout to integrations. A Magento agency or Adobe Commerce agency usually builds and maintains it with you.
Should I choose SaaS or open source for my store?
Choose SaaS when your needs are fairly standard and you want the platform to look after itself. Choose open source when you need custom integrations, complex B2B pricing, an unusual checkout, or control over where your data lives. The quiz on this page weighs those factors for your business in about four minutes.
Is Shopify SaaS or open source?
Shopify is SaaS. You can customize your theme, add apps and build custom apps, but you can't change the core platform or host it yourself. BigCommerce is SaaS as well, with a more open checkout and native B2B features.
Is Magento open source?
Yes. Magento Open Source is free to download, modify and host. Adobe Commerce is the paid edition built on the same codebase, adding B2B features, cloud hosting options and support from Adobe.
Where does headless commerce fit in?
Headless commerce separates the storefront your customers see from the commerce engine behind it. It works with SaaS platforms like Shopify Plus and BigCommerce and with open source platforms like Adobe Commerce, so it's a decision you make on top of the platform choice. A headless commerce agency can tell you whether the extra flexibility is worth it for your team.
Can I switch from SaaS to open source later, or the other way?
Yes. Moving platforms is called ecommerce replatforming. The work is in moving products, customers and orders, rebuilding integrations, and protecting your search rankings with redirects, so it pays to plan it carefully.
How much does each option cost?
It depends on licensing, hosting, apps, development and ongoing maintenance. SaaS costs come mostly from the subscription and app fees, while open source costs come mostly from hosting, development and upkeep. We scope and quote each project after a 30-minute assessment, based on what your business actually needs.