eCommerce Agency for UK & European Brands

Yes. IWD Agency works with UK brands across Shopify Plus, Adobe Commerce, Magento, and BigCommerce. Our EU-based team understands British market requirements: UK GDPR, UK payment gateways (Klarna, Barclaycard, Worldpay), Royal Mail and DPD logistics, HMRC Making Tax Digital, GBP-native pricing, and post-Brexit B2B trade complexity. We serve UK DTC brands, UK B2B wholesalers, and UK enterprise retailers.

Yes. Our EU-based team operates across GMT and CET business hours, giving UK clients real-time communication throughout the British working day. Project calls, sprint reviews, Slack support, and technical responses are all aligned to GMT. You are not waiting until the afternoon for a US-timezone reply to a morning question.

It depends on your UK-specific requirements. Shopify Plus is typically the right fit for UK DTC brands wanting speed-to-market, strong UK payment gateway support (Klarna UK, Barclaycard, Worldpay), and lower operational overhead. Adobe Commerce is typically the right fit for UK B2B manufacturers and distributors needing custom wholesale portal logic, Sage or Xero ERP integration, and unrestricted code customisation. BigCommerce suits UK mid-market brands needing a hosted solution with more flexibility than standard Shopify. We give objective, platform-agnostic recommendations based on your commercial goals and UK compliance requirements.

Yes. UK GDPR compliance is embedded in every project we deliver for British brands. We implement cookie consent management (OneTrust, Cookiebot), UK data residency controls, right-to-erasure workflows, GDPR-compliant analytics (GA4 with Consent Mode v2), and privacy-by-design data flows. We audit all data processing before launch and document UK-compliant data handling for your DPA obligations.

Yes. We integrate all major UK payment gateways across Shopify Plus, Adobe Commerce, and BigCommerce: Klarna UK (buy now pay later), Barclaycard Ecommerce, Worldpay, Stripe UK, PayPal UK, and Apple Pay and Google Pay for UK mobile checkout. We configure GBP as primary currency, VAT-inclusive pricing display, and UK-specific payment rules.

Yes. We integrate the full UK carrier ecosystem across all platforms: Royal Mail Click and Drop, DPD UK API, Evri, Yodel, and Parcelforce. We configure shipping rate rules, UK postcode-zone pricing, carrier-specific label printing, and click-and-collect options for UK retailers with physical locations.

Yes. UK tax compliance is a core part of every UK ecommerce build. We configure UK VAT rate management, VAT-inclusive pricing display (required under UK consumer law), HMRC Making Tax Digital-compatible reporting, and post-Brexit B2B trade documentation for UK brands selling into EU markets. We also handle EU VAT OSS for UK brands exceeding cross-border sales thresholds.

Yes. UK platform migrations are one of our most frequent project types. We migrate UK product catalogues, customer data (with full GDPR compliance), GBP order history, and SEO URLs to Shopify Plus or Adobe Commerce with zero downtime and no loss of Google UK rankings. We are certified on both platforms, making cross-platform migration a core specialism. See our ecommerce replatforming services.

Yes. UK B2B ecommerce is a core specialism. We deliver B2B portals for UK manufacturers and distributors on Shopify Plus (company accounts, tiered pricing, purchase orders, net terms) and Adobe Commerce (custom B2B portal with post-Brexit trade logic, Sage or Xero ERP sync, UK VAT pricing rules). See our B2B ecommerce agency page.

IWD brings the scale of a certified multi-platform agency (Shopify Plus Partner, Adobe Gold Solution Partner, BigCommerce Partner) with 300+ enterprise builds and 16+ years of experience. Combined with our EU-based team covering GMT and CET, we offer UK-aligned delivery at a depth that most British boutique agencies cannot match. We are full-stack (development, design, SEO, ERP integration, support) with no outsourcing, and platform-agnostic, meaning you get objective guidance rather than a biased platform recommendation.

Yes. Xero and Sage 200 are the most common UK accounting integrations we build across Shopify Plus and Adobe Commerce. We sync GBP orders, UK VAT, customer accounts, stock levels, and fulfilment data in real time, eliminating manual reconciliation and data entry for British ecommerce businesses.

Our UK ecommerce support retainers include: 24/7 uptime monitoring, SLA-backed response in UK business hours, security patching, platform version upgrades, emergency hotfixes, and a named engineer who knows your codebase. We also offer ongoing UK SEO, CRO, and feature development sprints as part of growth retainers. Contact us to discuss SLA options aligned to your British trading hours.